Help/FAQ
How do I download and install the GoMoWorld app?
GoMoWorld works only on unlocked smartphones that are eSIM-compatible.
Here's how to know if your phone works:
- Make sure your phone is not locked to a specific carrier.
- Check if your device supports eSIM. Most recent iPhones (XR and up), Samsung Galaxy S20 and above, and Google Pixel 4 and newer are compatible.
Need help checking or unsure about your own? Follow our compatibility guide with a full list of supported models and steps to check your phone settings.
Note that our app can do the check for you : download and open the app directly. If you’re unable to find the app on your AppStore your phone is not compatible with GoMoWorld
🔗 Related articles:
→ How do I install my eSIM?
→ I can’t install my eSIM. What should I do?
→ Which devices support eSIM?
Can I buy a data plan from abroad / while already traveling?
How do I buy and start a plan?
Can I change or cancel a scheduled plan start?
How do I check if my phone is eSIM-compatible?
How much data do I need for my trip?
What happens if I delete my eSIM before my scheduled plan start?
How do I download and install the GoMoWorld app?
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
How do I create an account?
How do I install an eSIM on a Google Pixel device? (Android)
How many eSIMs can I install on my phone?
Which devices are compatible with GoMoWorld eSIM?
How do I log in to my account?
Can I use GoMoWorld on multiple devices?
Can I install my eSIM with a QR code?
Do I need to remove my physical SIM card to use GoMoWorld?
Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
Can I schedule my plan to start at a specific date and time?
How do I use a promo code?
Do I need to download the app if I made a purchase on the website?
Can I use GoMoWorld if my phone is carrier-locked?
What is GoMoWorld and how does it work?
Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
When can I install my eSIM?
How do I download and install the GoMoWorld app?
GoMoWorld works only on unlocked smartphones that are eSIM-compatible.
Here's how to know if your phone works:
- Make sure your phone is not locked to a specific carrier.
- Check if your device supports eSIM. Most recent iPhones (XR and up), Samsung Galaxy S20 and above, and Google Pixel 4 and newer are compatible.
Need help checking or unsure about your own? Follow our compatibility guide with a full list of supported models and steps to check your phone settings.
Note that our app can do the check for you : download and open the app directly. If you’re unable to find the app on your AppStore your phone is not compatible with GoMoWorld
🔗 Related articles:
→ How do I install my eSIM?
→ I can’t install my eSIM. What should I do?
→ Which devices support eSIM?
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