The eSIM worked before but stopped suddenly

Question

Accepted Answer

If your GoMoWorld eSIM suddenly lost connection: ✅ Try the following: Check if your plan is still  active  in the app (you can refresh your data consumption by clicking on the small pink arrows) this will confirm if you are not  running out of allowance or time  on your plan Verify your device settings:  Mobile Data  and  Data Roaming  are ON Switch on Airplane mode and off or Restart your phone Make sure GoMoWorld is still set as your * data line  * If that doesn’t help, contact our support team directly from the app

Help/FAQ